Tenant Guide

Tenant Guide & Renting in Romford

At Oaks Letting, we are committed to helping tenants find safe, comfortable homes they can truly enjoy. We simplify the rental process with clear communication, fairness, and dedicated support from application through to tenancy.

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Finding Your Home

We start by understanding your needs, from budget and location to must-have features. Our team will guide you through our available properties and arrange viewings at times that suit you.

  • Personalised property search based on your criteria
  • Accompanied viewings with knowledgeable agents
  • Clear information on rent, deposits, and tenancy terms

Referencing & Move-in

Once you've found a property, we handle the referencing process efficiently. We use trusted partners to verify identity and affordability, ensuring a smooth transition to your new home.

  • Digital referencing process for speed and ease
  • Transparent communication throughout the application
  • Comprehensive move-in packs and key handover

Note: All deposits are protected in a government-authorised scheme.

Dedicated Support

Our relationship doesn't end when you get the keys. For managed properties, our team is always on hand to coordinate repairs and provide guidance throughout your tenancy.

  • Emergency contact for managed properties
  • Professional maintenance and repair coordination
  • Easy ways to report issues and seek advice

"We look forward to helping you find a home you love and supporting you throughout your tenancy with Oaks Letting."